The Wufoo Blog

Archive of News & Updates

Nonprofits + Wufoo: Improving Workflow with Forms

By Johan Lieu · September 4th, 2015

Giving back has always been important to us here at Wufoo and SurveyMonkey so we’re super proud and excited to talk about some changes we’ve made specifically to make Wufoo even better for nonprofit organizations. Many have used Wufoo for a long time now to help streamline day to day tasks, organize and run events, manage volunteers, and even raise money to help keep the lights on, all with the singular purpose of making the world, yes, a better place.

We spoke to quite a few nonprofits who use Wufoo daily and asked what we could do to make Wufoo an even better and more powerful tool for their specific needs. What’d we hear the most? Make it easier to organize forms as well as see entry and submission data at a glance. So, that’s what we worked on!

For new nonprofit organizations, we’re rolling out some tweaks to the old standby, the Form Manager. For these organizations, special forms will be categorized under three headings of Volunteer Registration, Event Registration, and Fundraising. As you can see, these categories will allow nonprofit organizations the ability to sort their forms by type. And perhaps more importantly, each category heading will have a quick-at-a-glance dashboard displaying the most important numbers. It makes it even easier for nonprofit organizations to keep their forms orderly as well as makes it easier to see just how well their forms are performing. All of this is crucial for super important fundraising efforts.

We’re slowly rolling out these new features to the Form Manager for nonprofit organizations and you can read more about what we’ve built for nonprofits in our new dedicated section. If you’re an existing nonprofit Wufoo user, hold on tight! We’ve not forgotten you! We’ll announce plans shortly about expanding these new features to all accounts but we’re not quite ready for that news just yet.

Feedback, notes, comments, or general salutations, please leave it below! We’d love to hear what you think about these new features to help nonprofits change the world for better.

Making Wufoo More Secure. What You Need to Do by September 21, 2015.

By Johan Lieu · August 18th, 2015

Note: Beginning September 3rd, 2015, Wufoo will be upgrading our server infrastructure to enhance system performance and security. Wufoo will upgrade our security certificates so that they are signed with Security Hash Algorithm 2 (SHA-2). Please read on if you use the Wufoo API, Webhooks, or access Wufoo via older technology and browsers.

In our ongoing effort to increase the security of Wufoo and keep up with best practices, Wufoo will be upgrading our security certificates so that they will now be signed with the more secure and industry accepted Security Hash Algorithm 2 (SHA-2). This change will occur and go live on September 3, 2015.

Almost all Wufoo customers and users will be totally unaffected by the change and service will continue as normal. Generally, if you or your users use any of the OS’s or browsers or higher in the following list, you will be unaffected by this change:

Operating Systems

  • Android 2.3+
  • Apple iOS 3.0+
  • Blackberry 5.0+
  • ChromeOS
  • Linux distributions newer than 2008
  • Mac OS X 10.5+
  • Windows XP with Service Pack 3
  • Windows Vista
  • Windows 7
  • Windows 8
  • Windows 10
  • Windows Server 2003 with KB938397


  • Chrome 26+
  • Firefox 1.5+
  • Internet Explorer 6+ (Windows XP with Service Pack 3)
  • Konqueror 3.5.6+
  • Mozilla 1.4+
  • Netscape 7.1+
  • Opera 9.0+
  • Safari 3+

There are some users who are using older technologies and software and may be affected by increasing the security of our certificates. We strongly advise you to update your technologies to meet the above list to ensure continued and uninterrupted Wufoo service. If you or your users are using the following technologies, access to secure Wufoo forms, the Wufoo API, and even Webhooks will be affected.

Operating Systems

  • Windows XP without Service Pack 3
  • Windows Server 2003 without KB938397
  • Linux distributions older than 2008


  • Any browser version that is older than listed above.

If you or your users are using these older technologies, your access to secure Wufoo forms, the Wufoo API, and even Webhooks will be affected. In order to keep communications between Wufoo and its customers as secure as possible, we need to update our certificates to be signed by Security Hash Algorithm 2 (SHA-2) which means users on these older technologies will need to update to newer, more modern, and more secure versions to continue to use Wufoo.

You can reference this document for further detailed information about which browsers and operating systems support SHA-2 and which do not support it. If you have further questions or need support, please contact us at Wufoo Support and we’ll do our best to help you out.

Top 5 Event Registration Form Templates!

By Johan Lieu · June 30th, 2015

We’re right at the beginning of summer (at least here in the Northern Hemisphere, Southern Hemisphere we see you) and the thing that I think of when someone mentions summer is events. Lots and lots of events. And if you’re running or hosting an event, now’s the best time to use Wufoo. Let’s do a quick run down of the top five most popular events and registration form templates and see which one works for you.

1. Workshop Registration

If your company or organization is hosting a workshop to help employees or even customers learn, this is where your train gets off. The Workshop Registration template is the single most popular event and registration template we’ve got. It’s a perfect starting off point for ensuring you receive the most relevant, accurate and current information from your attendees. It has all the staples like name, contact info and food preferences. Bonus because it’s also fully customizable for whatever your workshop needs are so you can include things like preferred breakout sessions, tracks and other things relevant to your unique event.

2. Event Registration Form

Not surprisingly, our second most popular template is the aptly named Event Registration Form. If your event doesn’t quite fit into the confines of the other templates on this list, start with this one and customize, customize, customize. While the sample event in our form template skews a bit more to the nerdy end of the spectrum than most, you’ll find that it serves as a great starting point for your own event.

3. Retreat Registration

The Retreat Registration is the perfect form if you’re hosting say, a team offsite. Your employees can indicate if they’re planning to attend or not, when they’ll arrive, when they’ll leave and if they’re going to be sharing a room or riding solo. It sure as heck beats coordinating all of this via email with each employee, eh?

4. College Application

Our fourth most popular form template is our College Application form. Pretty self-explanatory, this form allows potential students to submit information needed during the college application process in one place. There’s no need for paper applications and you can even use our file upload feature to allow applicants the ability to attach their personal essay for review. This form is also customizable to allow for applications for college classes and other groups. Super cool.

5. Conference Registration Form

The difference between a workshop and a conference? Scale. Conferences are big, big, BIG and they usually require purchase of an event ticker. Using our Conference Registration Form and coupled with any number of our payments partners like Stripe, PayPal, or Authorize.Net, you’ll be able to sell event tickets for your company’s next conference.

BONUS: Event Planner

This event form template is a bit different than the others but that doesn’t mean it’s any less important and useful. The Event Planner form template helps people who are running events coordinate with coworkers to plan and organize an event before the registration process has even started. It’s the perfect way to make sure everyone participates in the planning process and that no detail goes unnoticed. Planning your next event? You should start here.

Do you use Wufoo for your events? Have some tips? Share below!

Celebrating Our Main Monkey, Dave Goldberg

By Kayte Korwitts · May 7th, 2015

All of us here at Wufoo are stunned and saddened by the sudden and tragic loss of Dave Goldberg, our Main Monkey. Dave was an amazing, inspiring leader with a huge heart. He will be greatly missed.

If you’d like to take a moment to get to know Dave, please read this post by our SurveyMonkey family. We appreciate your kind words and continued support during this difficult time.

Magi Metrics and Wufoo — Now Compatible with Google Sheets

By Milo Spencer Harper · April 14th, 2015

About a year ago, Magi Metrics built a Microsoft Excel plugin that made it super easy to import your Wufoo data into Excel. “It’s amazing!”, we heard you say. But amongst the celebrations, there were howls of dissent. “It doesn’t work on Mac!” “What about Google Sheets?”

Well, we heard you! And we’re proud to announce, yep, a Google Sheets version. It works on Windows, on Mac and anything with an internet connection.

To Use This Integration

  1. Head on over to Magi Metrics and hit the Signup button to get a 7 day free trial.

  2. Choose Wufoo and then enter your Wufoo username and password.

  3. Click Magi Metrics for Google Sheets to visit the Google Sheets add-on store.

  4. Once installed, Magi Metrics will appear in all your Google Sheets documents under Add-ons > Magi Metrics > Start.

Here’s a peek.

And that’s all there is to it. Just select the Wufoo form you want from the list and hit Insert data. The next time you do it, you can just press Refresh to get the latest results from your Wufoo forms.

If you’d like some help, just contact us or visit our Support section. Happy downloading!

Milo Spencer-Harper is the founder of Magi Metrics

Ready to integrate with Wufoo? Click here to get started.

Update: New Redesigned Share Page

By Johan Lieu · December 8th, 2014

When we began the process to redesign the Share page (the artist formerly known as the Code Manager) our main objective was to simplify the user experience and interface for all Wufoo users, both new and experienced alike. Part of that process was to examine all of the sharing methods and see if we could focus down the page to the options that the vast majority of users were using and remove the ones that weren’t.

In short, we messed up.

After we announced the redesign, you guys let us know that the advanced options we removed in the effort to simplify the experience were integral to your workflows and with their removal your Wufoo experience suffered. The discussion was passionate and appreciated and we heard you guys loud and clear. Today, we just released an update to the Share page that returns the advanced features that you’re used to.

Short Link

We’ve added back in the short, easy to read URL as another way to share a link to you form. Instead of the unique identifier for your form as part of the URL, this link contains the title of your form.

As always, if you change the title of your form, all previously shared short links to your form will no longer work and you’ll have to share the new link with the new title.

Advanced Sharing Options

We’ve returned both the iframe embed option as well as the HTML/CSS download file for all users. Some of our more advanced and technical users require these features for their specific implementations of their Wufoo forms and now they are back.

Given that these advanced sharing options usually require a lot of knowledge of each user’s specific environment and implementation, we suggest that the majority of users use the preferred methods of sharing or embedding their forms (permanent link or Javascript embeds) and that only our most technical users use these sharing methods.

What We Learned

Finally, I’d like to talk about what we learned with this latest change to the Share page and how it’ll change our process going forward.

First, no matter what our data says regarding usage or engagement, we’ll strive to make sure that whenever we update Wufoo we make sure that we account for our power users who are taking their Wufoo accounts to the edge and have really technical implementations. We won’t be so heavy handed in simplifying Wufoo to the point that power users are left out in the cold.

Secondly, we’ll do a better job of communicating these changes to you guys. Both more clearly and earlier in the process. We’ll make sure that whenever we do push big changes to Wufoo, you’ll know about it well ahead of time. We’ve always tried our best to do this but it’s something we can and will continue to get better at. You guys deserve it.

Finally, this isn’t something we learned so much as a genuine thanks to the entire Wufoo community who gave us pointed, critical, and totally helpful feedback here on the blog, as well as on that them there social networks like Twitter and Facebook.

We do read every comment, tweet, and post from you guys and welcome all comments and criticism of what we’re doing here. We appreciate frank discussions about how to make Wufoo better and please know that we care a whole lot about making and keeping Wufoo awesome and the best form builder out there. Thanks again for all of your support and if you have any notes, comments, or questions, please let us know below.

Thanks for using Wufoo!

New Redesigned Share Page Makes It Easier To Share Your Forms

By Johan Lieu · December 3rd, 2014

Today we released a new streamlined and redesigned Share page (the artist formerly known as the Code Manager) in the Wufoo Form Manager. We cleaned up a lot of the clutter to make it easier than ever for you to share your form where you users and customers are. Let’s walk through some of the changes and new features:

Share Is The New Code

The most obvious change we’ve made is to rename the “Code Manager” to “Share”. We’ve also updated the button on the Form Manager from “Code” to “Share” to make it even clearer how to share your form. This change is a long time coming since Wufoo has offered plenty of ways to share forms that wasn’t just code.

Cleaned Up Interface

Previously, the Code Manager was a mess of hidden tabs and it was difficult to figure out what you needed to share your form the way that you wanted to. In the redesign, we did away with a lot of unused features and clutter and removed the tab structure and instead broke out the various methods you can share your form into three parts: links, social sharing, and embedding your form.

The first section is fairly straightforward. This is the traditional permanent link to your form that will never change, perfect for sharing with colleagues or customers in an IM chat, email, or any other ways you share links.

The second section is other methods of sharing, primarily on Twitter, Facebook, or email. More about this section below.

And the final section is where you’ll find the code snippets to embed your Wufoo form on your own site, or even on your WordPress site/blog.

Social Sharing

With this update, we’ve also added two new ways to share your form. You can now easily post and share your Wufoo form to your Twitter or Facebook account. No more copying and pasting links and bouncing between tabs!

To do so, simply click either the button of the social network of your choice and a new window will appear asking you to log in to your Twitter or Facebook account. If you’re already logged in, you’ll see the sharing prompt where you can modify your message before sharing. Click the share button and boom, you’re done! A link to your Wufoo form has been automatically shared to your social network of choice increasing your form’s reach and visibility.

We’re really happy with how the new Share page looks like and think it makes it a lot easier for you to share your forms with your users and customers. We know it’s a big change so we’d love to hear what you think about the new Share page below.

Updated 12/8/2014: Based off your overwhelming feedback, we’ve updated the new Share page to include the previously removed Short Link URL to the links section. We’ve also added a new section named Advanced Sharing Methods which includes complete HTML/CSS download of your form and the iframe embed for circumstances where Javascript is unavailable. These last two features are for advanced users and we suggest that the majority of users use the preferred methods of sharing or embedding their forms (permanent link or Javascript embeds). You can read more about these updates in this blog post.

When to Use Top, Right, and Left Aligned Field Labels

By Johan Lieu · November 4th, 2014

You’ve seen some variation of field label alignment whenever you’ve filled out a form. You may not have noticed as you were completing it but the alignment of the field labels affected how you filled out the form. Field labels and their alignment aren’t merely a cosmetic choice. Form creators typically overlook field label alignment but in this post we’ll tell you why alignment matters and which alignment you should choose when creating your next form.

But first…

What Is Field Label Alignment?

Field label alignment answers this simple form design question: where do you want your field labels to appear relative to the fields on your form? There are typically three options (bottom aligned, we hardly knew ye), Top Aligned, Left Aligned, and Right Aligned. In the Wufoo Form Builder, you can find these options under the Form Settings tab when editing your form.

Label Placement In The Wufoo Form Builder

Now that we’ve got the basics out of the way, let’s dive a little bit into each one and see what they’re good for.

Top Aligned

This is the default field label alignment setting and for most forms, this is fine. Top aligned field labels allow for typically faster form completion and is perfectly suited for when you’re asking for information from your users that they are intimately familiar with, such as their name, address, gender, and other simple questions. Basically, if you’re asking for really common pieces of information that your users know really well, top aligned works great.

Some drawbacks to top aligned field labels is that if you have a form with a lot of questions and don’t use a page break to break up the questions a bit, your form will appear to be fairly long. Even though it might be a breeze to fill out, some users won’t even start as they’ll be daunted by the appearance of your form being too long to complete. So if you need to ask a lot of questions, the other two field alignment options might be a better bet.

Right Aligned

The next most common field label alignment setting is right aligned. This field placement benefits from decreasing the amount of vertical space your form takes, thus making the form appear shorter than it would if you used top aligned field labels. This comes at a tradeoff, however.

Right aligned fields typically take users a bit longer to fill out the same form than if it were top aligned. This is because in top aligned labels, the label and the form field are on the same vertical line so it’s easier to jump from label to field.

So, if it takes longer then why would we choose it? Simply put, since it takes your users a bit longer to read the label and find the input to enter in their data, they slow down a bit and it actually decreases the amount of errors that might arise from someone filling out a form too quickly. Since they aren’t speeding through your form, your users will enter in less erroneous data and subsequently you’ll have less bad data in your entries.

Left Aligned

Finally, if right aligned fields slow down users a bit, left aligned fields are the slowest of all three. It takes a bit longer for users to read the labels on the left and connect them to the fields themselves on the right.

Again, why would we ever have this option? The answer is the same as right aligned labels; by introducing some friction to the scanning process, you’ll force your users to slow down and in turn decrease the amount of errors and bad data you receive. Typical use cases for this is when you have a form that is asking the user to enter in data they aren’t very familiar with.

Think of an IT Help Desk form that asks your users to input their 25 digit employee ID (that they only use once a year), along with other fields that ask the user to input the serial number and registration number of their devices, and the model number of their device that is on the back of their monitor. All of these are super unfamiliar pieces of data (no one looks at or views the serial numbers of their devices on a regular basis) that you need to be correct and accurate so you can fix the problem.

If there was an error in inputting the data, you’d have to contact the user to get the right info, increasing the time to just fix the issue. By making the form take slightly longer to complete, you’re drastically decreasing errors and bad data and saving more time further down in your day.

To summarize

  1. Top aligned field labels are great for most forms and perfect for forms that are asking for familiar data.
  2. Right aligned field labels are useful for slowing down the user a bit and decreasing errors.
  3. Left aligned field labels take users the longest to fill out a form but are perfect for slowing down the user when they are entering in unfamiliar pieces of data. These labels also help you decrease the amount of errors and any bad data that you might receive.

I hope that helps you understand the importance of field label alignment and the next time you sign up for a service or fill out a form, I guarantee you’ll notice the alignment of the fields.

Got a comment, question, or not? Leave it below!

Get Instant Email Notifications Whenever Your Customers Pay

By Johan Lieu · October 3rd, 2014

An oft-requested product feature by you fine Wufoo form owners? The ability to receive an email notification when a customer checks out and successfully pays through your Wufoo form (and not just when they fill out the form). Well, we’re happy to announce that now whenever a customer fills out your form and pays you, you now have the ability to have the email receipt sent to you too.

With this feature, you’ll be sent a copy of the email receipt that your customer receives. This way, you’ll have the payment receipt email for your records and you’ll know instantly when a customer has paid you. Note: setting up and receiving payment notifcations works for all payment providers (with the exception of PayPal Standard, Chargify, and Freshbooks) not just Stripe as pictured here. Definitely all good things to know, right?

Let’s walk through how to set it up!

Payment Settings Setup

To start receiving a copy of the email receipt when your customers check out, head on over to the Payment Settings for your specific form. Once there, you’ll see a new checkbox option in the second column (Payment Options) labeled, “Email Copy of Receipt to Me”. Click the checkbox and a text field will appear. Enter the email address where you’d like to receive your notification (up to 20 email addresses separated by a comma) and then click Save Settings.

That’s all there is to it. Now whenever one of your customer fills out your form and successfully pays you, you’ll instantly know since a copy of the email receipt will be sent to you automatically. As always, let us know what you think in our Comments section.

Wufoo Guides Available, Forums Shutting Down

By Johan Lieu · August 29th, 2014

On Tuesday, September 2nd, 2014 we’ll be shutting down the Wufoo forums. When Wufoo first launched, we were a small and lean team. We really relied on our amazing Wufoo community to help each other out with their questions that we were unable to answer in a timely fashion.

Since that time our wonderful community has grown, and so has our customer support team. So much so that we can now help customers without them having to post/search their questions/anwers in the forums and hope that someone can help them out. Now, we’re able to answer our customer’s questions and inquiries directly and in a blink of an eye (well, maybe not a blink, but pretty darn fast). We really pride ourselves on our customer support and would only shut down the forums if we knew our customer support quality was top notch, and it is.

Ahead of the planned shutdown of the forums, we’ve been hard at work creating walkthrough and how to articles to make sure the best forum threads are preserved. We’re proud to announce that you’ll be able to find these pieces of content in our newly launched Wufoo Guides section. In Wufoo Guides, you’ll find all kinds of articles ranging from the basic stuff, to how to customize your Wufoo forms and experience, and even advanced techniques to really create something custom and incredible. We’ll continually add more guides in the future, so if you’ve got a topic you’d like covered please let us know in the Comments below.

We know that some of our most loyal customers have been using Wufoo for a while now and have been on the forums for almost as long, and we’d like to say thanks for all the support. Thanks! And, please continue to be part of the community and engage on our Facebook page, Google+, LinkedIn and of course, on Twitter.

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    The Wufoo Blog is the official online publication written by the developers of Wufoo about their online form builder, form-related technologies, and whatever else may fit their fancy—like robots.

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