We respect the privacy of our Account holders and the privacy of their client data. All user information contained within the forms you may use or build on the Wufoo Site are governed by our Terms of Service. Although Infinity Box owns the data storage, databases and the Wufoo Site, you retain all rights to your data. We will also not utilize your data in our databases to compete with you, market to your clients, advertise to, or contact them for any other means of profit.
What We Collect
We collect the e-mail addresses and certain personally identifiable information of those who communicate with us via e-mail or register with us to open an “Account”. We also collect certain aggregate information regarding which pages users access or visit, and information volunteered by the users (such as any surveys Infinity Box might conduct and/or site registrations).
When you register on the Wufoo Site we ask for the following information: your name, email address, billing address and credit card information. Those who sign up for the free account are not required to enter a name, billing address or credit card, only email information. Users of the Wufoo Site also have the option to provide their company’s name and the time zone they are located in to further personalize their Account.
When you submit information, you are transferring such information into the United States and you here by consent to such transfer.
Infinity Box may also collect and analyze from visitors and users certain information regarding the use of the Wufoo Site and services available therein. Information collected may include but is not limited to web site traffic volume, frequency of visits, type and time of transactions, type of browser and operating system, etc.
Use of Information
The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
if it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required by law; or
Infinity Box complies with the U.S.-EU and U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Infinity Box has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. You can learn more by visiting the Safe Harbor Program Website and checking out our certification page.
Privacy Complaints by European Union Citizens
Stuart Loh , Attorney
285 Hamilton Avenue, Suite 500
Palo Alto, CA 94301
Infinity Box has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Infinity Box, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
Infinity Box has implemented processes intended to protect user information and maintain security of data. Each Account holder is assigned a unique user name and password, which is required to access their Account. It is each user’s responsibility to protect the security of his or her login information. We have attempted to protect the Infinity Box’s servers by locating them areas with security procedures, using of firewalls and implementing other generally available security technologies.
These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data, but NO GUARANTY CAN BE MADE THAT YOUR INFORMATION AND DATA WILL BE SECURE FROM INTRUSIONS AND UNAUTHORIZED RELEASE TO THIRD PARTIES.
Cancellation or Termination of the Account
If you choose to cancel your Account and leave the Wufoo Service or your Account is terminated because of your breach of the Terms of Service, please be aware that Infinity Box may for a time retain residual information in our backup and/or archival copies of our database. We will make reasonable commercial efforts to delete your information as soon as reasonably practical.
Compliance with Children’s Online Privacy Protection Act
As a business service, Infinity Box does not target its offerings toward, and does not knowingly collect any personal information from users under 13 years of age.
Accessing and Updating Personal Information
When you use the Wufoo Site, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. You may update your Account information by logging into your Account. When requests come to Infinity Box with regard to personal information, we ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Changes to this Policy
Infinity Box may periodically update this policy. We will notify you about significant changes in the way we treat personal information by posting a prominent notice on the Wufoo Site and possibly sending a notice to the primary email address specified in your Account. We do not intend to reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Each version of this Policy will be identified at the bottom of the page by its effective date.