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Customer Satisfaction: Self-Help Web Support

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Improve your user experience by making sure your web self help center is as good as it can be. Our online web support form makes it easy to measure satisfaction and make sure your help content is doing everything it needs to do.

What's in the Customer Satisfaction: Self-Help Web Support?

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Self-help web support surveys give your users an opportunity to offer critical feedback and suggestions regarding your services. Is your web support user friendly? Do users find the breadth, clarity, and quality of information satisfactory? How effective are the explanations? Our survey is a simple addition to your site. It gives you the information you need to offer great self-help web support, and keep high-touch customer service to a minimum.

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