Automatically Create Zendesk Tickets from Wufoo Form Entries with Zapier

Learn how to integrate your Wufoo form with Zendesk using our Zapier integration.

Not already signed up for Wufoo? Let's get started!

By: Johan Lieu

Here's what you'll need to get started:

Getting your accounts ready

To connect your Zendesk account to Zapier, you will need to generate an API key under Admin > Channels > API.

Zapier Zendesk Setup

To link a Wufoo form to Zendesk using Zapier, make sure you have created a form on Wufoo. You can learn more about getting started with Wufoo on Zapier here.

Connecting your accounts

Click here to create Zendesk tickets from Wufoo form entries.

  1. Choose your Wufoo account from the drop-down menu, or connect a new account.

  2. Enter your Wufoo login email, password, and account name, and click Save + Continue.

    Zapier Wufoo Setup

  3. Select which form to use to create cards on Zendesk using the Form drop-down.

Zapier Wufoo Form Select

  1. Click Save + Continue.

  2. Select a Zendesk account from the drop down menu, or connect a new account by providing your account URL, agent email, and API token.

    Zapier Zendesk account select

  3. Click Save + Continue.

  4. Match the fields you want from your Wufoo form to populate your Zendesk ticket.

  5. Click Finish to complete the Zap.

Now test the Zap to make sure it works. Once you're satisfied with the results, you're all set to create Zendesk tickets from your Wufoo form entries.

Note: If you ever want to change this Zendesk and Wufoo integration, just go to your Zapier dashboard and tweak anything you’d like.

You can also check out all that's possible with Wufoo on Zapier, and other ways to connect Wufoo and Zendesk.